Shipping, Processing, and Delivery
We work to process orders carefully and provide a clear understanding of how shipping works. Please review the information below before placing your order.
Order Processing
Orders are generally processed within 1–3 business days after payment confirmation. Processing times may vary during holidays, promotional events, or periods of unusually high order volume.
Business days do not include weekends or public holidays.
Shipping Methods and Delivery Estimates
Available shipping methods and estimated delivery times may vary depending on your delivery address, selected service, and product availability.
Estimated delivery times are provided as a general guide and are not guaranteed. Delays may occur because of weather conditions, carrier disruptions, customs procedures, or other circumstances beyond our control.
Shipping Costs
Applicable shipping charges will be displayed during checkout before you complete your purchase. Any free-shipping promotions will be subject to the conditions stated in the relevant offer.
Order Tracking
When tracking information is available, it may be provided after your order has been dispatched. Please allow time for the carrier's tracking system to update.
If tracking information does not change for an extended period, you may contact us for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete delivery details at checkout. If you notice an error, please contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has entered processing or been shipped.
Lost, Delayed, or Damaged Packages
If your package appears lost, arrives damaged, or has not been delivered within the expected timeframe, please contact us with your order details. We will review the available information and help determine the appropriate next steps.
International Orders
International shipments may be subject to customs duties, import taxes, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer's responsibility.
Policy Updates
We may update this Shipping Policy when our fulfillment processes or service arrangements change. The version published on this page will apply subject to applicable law.